Question 1

How do I book an appointment?

Accepted Answer

You can book online anytime through our GlossGenius booking link, call or text us directly, or send us a DM on Instagram @cloud9_beautyspa.

Question 2

Do you accept walk-ins?

Accepted Answer

Question 3

How far in advance should I book?

Accepted Answer

Question 4

Can I book more than one service in the same visit?

Accepted Answer

Absolutely. Cloud 9 is a one-stop salon — you can combine hair, nails, lashes, and pedicure services in a single visit. Just let us know when booking.

Question 5

Do you offer consultations before the appointment?

Accepted Answer

Question 6

What hair textures do you specialize in?

Accepted Answer

Question 7

How do I find out pricing?

Accepted Answer

Question 8

Do you offer any packages or bundles?

Accepted Answer

Question 9

What is your cancellation policy?

Accepted Answer

Question 10

What happens if I'm late to my appointment?

Accepted Answer

Question 11

What should I expect on my first visit?

Accepted Answer

Walk into a calm, welcoming space where your comfort comes first. We'll start with a quick consultation to understand your vision, then get to work making it real.

Question 12

Where are you located and is parking available?

Accepted Answer

Question 13

Is Cloud 9 accepting new clients?

Accepted Answer

Yes! We're now open and accepting new clients. Book your first appointment online or reach out directly.

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